The Granger's Method

PHASE 1 - GETTING STARTED

• Initial meeting to develop shared perception and mutual understandings.
• Gain insight into the business scope, goals, objectives and procedures/processes already in place.
• Explain "The Granger's Method" and how this will interact with Clients' existing method of work.
• If required, perform a "gap analysis audit" to identify shortcomings and/or problem areas.
• Agree implementation programme and costs with the Client

PHASE 2 - WORKING PROGRAMME

• Interpret results of the "gap analysis audit" to determine working programme.
• Agree and implement strategies and tactics for designing, developing and implementing the working programme.
• Compile a "policy" document by translating pertinent standard jargon into easy understandable para-phrases.
• Identify and utilisation of Company's personnel own skills and knowledge.
• Design and introduce work processes in a flow-chart format based upon the "Plan, Do, Check, Act" principle and x-referencing to the "policy" document.
• Ensure Management and Employees are properly educated on actions undertaken throughout the working programme.

PHASE 3 - MONITORING

• Perform 2 verification audits as part of working programme, to verify:

1. integrity of the work processes that have been implemented;
2. work task responsibilities are understood and manageable;
3. processes are effective in meeting their objective.

• Discuss and incorporate improvements identified during the verification audits.
• Agree an internal audit programme so "continual improvement" can be realised.
• Educate Company personnel on the principles and practical use of "self assessment".
• If required, train selected personnel to become competent 'Internal Auditors'.