Phase 3 - Monitoring

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  • Perform 2 verification audits as part of working programme, to verify:
  1. integrity of the work processes that have been implemented;
  2. work task responsibilities are understood and manageable;
  3. processes are effective in meeting their objective.
  • Discuss and incorporate improvements identified during the verification audits.
  • Agree an internal audit programme so "continual improvement" can be realised.
  • Educate Company personnel on the principles and practical use of "self assessment".
  • If required, train selected personnel to become competent 'Internal Auditors'.

Internal audit programme

The internal audit programme allows for the planning of a systematic review of all processes over a given period, with the aim of identifying effective "continual improvements". Although the internal audit programme concentrates upon process compliance to quality standards or equivalent, you have the choice in selecting additional measures that best suits your needs:

  • The degree of alignment and integration of process-management requirements with operations policies, plans, procedures, legal requirements, contracts, and related operating information utilization.
  • Assessment of process cycle efficiency with emphasis on identification of material & efficiency losses, opportunities for improving economical and efficient use of resources.
  • Assessment of process-management methods and procedures with links to organisational communications, operations-management systems and added value to top and bottom lines.
  • Identify specific concerns relating to corporate governance safeguards e.g. Health and Safety, ISOH Managing Safely doctrine.
  • Adequacy of process-management of outsourcing/partnering agreements, sub-contracting & strategic alliances to ensure efficient & effective management of critical supply chain areas & to avoid unexpected business disruption.

The Audit Report

The Granger's Consultancy Services audit team will use our proprietary "Audit Tools and Methods" to produce an audit report which will illuminate specific process strengths and weaknesses. The specially trained personnel of the audit team will then conduct a thorough "cause and effect analysis" of the probable impact consequences and risks associated with missing, fragmented or broken processes.

This diagnostic review of the data will be translated into a detailed audit report which will be presented to the Senior Management Team for critical evaluation and response.

Where significant gaps exist the audit report will identify internal process control issues as well as recommended strategies and tactics for designing, developing and implementing a cost effective process improvement and risk reduction programme which will remedy the issues illuminated by the audit.